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Workers' Compensation
Board of BC
Consulting Services

Overview

Quartech has provided information systems consulting services since 1995 to the Workers' Compensation Board of BC (WCB) on several strategic systems in Compensation, Assessment, Prevention, and Finance divisions. We have provided full life cycle services for Information Technology in large mainframe applications, n-tier architectures and complex multi-platform transactions at the WCB. Quartech has focused on providing quality consulting resources at cost effective prices to the WCB. Quartech's responsibilities have included project management, business analysis, systems analysis, software development, testing, implementation and support.

Background
The Workers' Compensation Board of British Columbia (WCB) is an independent organization that manages the Worker's Compensation insurance business based on legislation, the Workers' Compensation Act and Regulations. The WCB is not a provincial government department or crown corporation. The WCB is an employer-funded organization providing cost-effective disability and liability insurance for more than 170,000 employers and nearly 2 million workers in British Columbia.

The WCB supports workers and employers in the province and is responsible for promoting workplace health and safety in British Columbia. Insurance premiums are collected from employers to cover the cost of workplace insurance. In 2002 gross revenues from premiums and other investments were approximately $795 million CDN. The organization receives no funding from the government, through tax revenues or any other means.

Quartech's Role
Quartech Systems is one of the largest providers of IT professional services to the WCB. Over the last decade we have worked together in partnership with the WCB to successfully deliver systems such as E-File.

E-File is a claims management system which reduced costs by expediting the claims process. This 3 year project had an approximate budget of $36 million CDN. By changing claims processing workflow and introducing an imaging system, all claims information was made available to the entire organization. This enabled the WCB to manage claims real-time. E-File was also integrated with other WCB systems such as the Pension system.

At the time of completion, E-File was a state-of-the-art imaging system. Quartech staff had a significant role in E-File, which won a GIGA award at a North American Conference for Innovation.

In addition to its varied and highly valued technology solutions and services delivered to the WCB over the last decade, Quartech has provided focused development, enhancement and support for applications developed to support department level business needs. These services and solutions include pre-existing applications that have been transferred to Quartech for support, software upgrades, enhancements, and newly developed applications by Quartech including all life cycle phases. Currently, Quartech is helping the WCB with its PeopleSoft upgrade project. Quartech is also helping the WCB with introduction of .Net technologies for a Mobile Office system.

Quartech has provided application maintenance support since 2000 to the WCB for all small business applications based on Microsoft technologies including MSAccess, MSSQL Server, and Excel. We have provided cost effective, consistent services to the WCB for this outsourcing partnership. Quartech's responsibilities include project management, enhancements, maintenance and production support.

These initiatives include a wide variety of technologies and architectures. Quartech has been involved in projects that require expertise in DB2, SQL Server, Informix, COBOL, PowerBuilder and VB/.Net.

Client Benefits
The WCB of BC is an important customer to Quartech, and Quartech is dedicated to helping the WCB realize their business goals by providing quality IT resources at cost-effective prices. Quartech has been able to provide services for project delivery and also support/maintenance services.

Quartech
Quartech Systems Ltd., one of British Columbia's leading consulting and information technology (IT) services firms, helps customers in the private sector and government achieve strategic and operational objectives through the use of information technology. Quartech has guided customers through every major wave of change in IT for 20 years. Quartech Systems is over 120 staff strong, and delivers services to - Pacific Northwest, North America wide and internationally. Revenues for Quartech were $14 million for the year ending March 31, 2004. Quartech is headquartered in Burnaby, British Columbia. Website: www.Quartech.com



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